Privacy Policy

Effective Date: May 20, 2023Benison.pro ("we," "us," or "our") values your privacy as you enjoy our wholesome relaxation games and related services (the "Services") at benison.pro. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information. By accessing or using the Services, you consent to the practices described herein. Information We Collect Personal Information: During account registration, we collect your email address, username, password (encrypted), and preferred relaxation themes (e.g., nature, music, puzzles). For premium subscriptions (e.g., ad-free gameplay, exclusive content) or in-game purchases (e.g., calming soundtracks, custom environments), we collect payment details (processed by third-party providers like Stripe) and billing address. We do not collect unnecessary personal data—no location tracking beyond country level (for regional content) or sensitive information. Usage and Wellbeing Data: We automatically gather limited data about your interaction with the Services, including IP address (anonymized for location inference), device type, operating system, game session duration, preferred game modes, and completion rates. This data is collected via cookies and lightweight analytics tools (e.g., Plausible Analytics) to minimize data footprint. Feedback Data: If you submit feedback, participate in surveys, or contact customer support, we collect your messages and any additional information you voluntarily provide (e.g., suggestions for calming features). How We Use Your Information To create and manage your account, sync your progress across devices, and deliver personalized relaxation experiences (e.g., recommending nature-themed games if you prefer outdoor environments). To process transactions, fulfill orders, and send purchase confirmations or subscription reminders. To improve the Services: analyze usage data to optimize calming mechanics (e.g., adjusting music tempo, puzzle difficulty), fix bugs, and develop new content aligned with user wellbeing needs. To communicate with you: send account updates, wellbeing tips, game event notifications, and promotional offers (you can opt out of marketing communications at any time). To provide customer support: respond to inquiries, resolve technical issues, and implement feedback. Information Disclosure We do not sell, rent, or trade your personal information to third parties. We may disclose your information in the following circumstances: To trusted third-party service providers (e.g., payment processors, cloud hosting services, analytics tools) who assist in operating the Services, subject to strict confidentiality agreements restricting use of your data to specified purposes. All analytics tools we use are privacy-focused and do not share data with third parties. To law enforcement or regulatory authorities if required by law, or to protect our rights, property, or safety, or that of our users or the public. In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner, with prior notice and a commitment to uphold this Privacy Policy. Data Security We implement privacy-by-design security measures to protect your personal information, including encryption of sensitive data, minimal data collection (we only gather what’s necessary), secure server storage (compliant with GDPR and CCPA standards), and regular security audits. We do not store payment details on our servers—all transactions are processed by PCI-DSS compliant third-party providers. Your Rights Access and Correction: You may access, review, and update your personal information by logging into your account or contacting [email protected]. Deletion: You may request account deletion by submitting a request to [email protected]. We will delete your data within 14 days (faster than industry standard) and provide confirmation. We retain no residual data except as required by law. Opt-Out: You can unsubscribe from marketing emails by clicking the "unsubscribe" link in our messages or updating your account preferences. Cookie Management: You can adjust cookie settings in your browser. Disabling cookies may limit progress sync but will not prevent core gameplay. Children’s Privacy Our Services are family-friendly and suitable for all ages, but we do not knowingly collect personal information from children under 13 without parental consent. If you are a parent or guardian and believe your child has provided personal information without consent, please contact us to request immediate deletion. Data Retention We retain your personal information for as long as your account is active or as needed to provide the Services. If you terminate your account, we delete all personal data within 14 days. Anonymized, aggregated usage data (stripped of all identifiers) may be retained for research and development. Changes to This Policy We may update this Privacy Policy periodically. We will notify you of changes by posting the revised policy on our website with a new effective date. Your continued use of the Services after the update constitutes acceptance of the revised terms. Contact Us For questions or concerns, contact:Benison.pro654 Serenity Lane, Olympia, WA 98501, USAEmail: [email protected]